Privacy Policy

This Privacy Policy (the “Policy”) describes how Velano LLC (“Velano,” “we,” “our,” or “us”) collects, uses, and shares information through our online services, website, and any mobile applications we may offer (collectively, the “Site”). It also explains how we handle business-related data (“Business Information”), other types of information including personal data, and how individuals can exercise control over information concerning them.

I. Overview

A. What Does Velano Do?

Velano gathers and curates information about business conferences, trade shows, and industry events (collectively, “Events”). Event information may include names, dates, locations, pricing, and web details. We also collect data about:

Event Participants: companies that sponsor or exhibit at events,
Event Organizers: entities that host or manage events, and
Attendees: professionals who attend or are likely to attend events.

Attendee data may include professional contact details such as name, role, employer, company size, geographic location, participation in events, speaking engagements, and business topics of expertise. This information is made available to our customers, typically companies evaluating which events to attend or sponsor, and to help them connect with professionals for sales, marketing, recruiting, and business development activities.

B. How Can Individuals Opt Out?

You may opt out of our database by visiting the Velano Privacy Center on our website. The Privacy Center allows you to:

Request access to data we hold about you,
Correct or delete information, and
Claim or update your professional profile.

For convenience, you may also email us at privacy@velano.io.

C. Remaining in the Database

If you remain in our database, our customers may contact you about events, knowledge sharing, industry networking, or professional opportunities. Messages may include sales, marketing, or recruiting communications. We cannot guarantee that every outreach will be relevant to your interests.

II. Privacy Code of Conduct

Use of the Site and Services must comply with our Terms and Conditions and with all applicable laws. You may use our Services only for legitimate B2B purposes such as sales, marketing, recruiting, and event-related networking.

If you access or use information about a Licensed Contact (a professional profile record available in Velano’s database), you must do so solely for your own business purposes and not on behalf of another party, unless authorized.

You are responsible for complying with all applicable anti-spam, data protection, and communications laws when contacting Licensed Contacts. Unauthorized resale, redistribution, or incorporation of Velano’s Services or data into third-party products is prohibited.

III. How Velano Collects Information

A. Sources of Business Information

Velano compiles Professional Profiles (about Attendees) and Business Profiles (about organizations, event participants, and organizers). Information may include names, job titles, company affiliations, emails, seniority levels, event participation, speaking engagements, business topics, phone numbers, work addresses, and career or education history.

We obtain this data from:

Publicly available sources online,
Direct event organizer submissions,
Licensed data providers,
Voluntary contributions by users and customers,
Market research surveys, interviews, and in-house research.

B. Customer Information

In addition to Business Information, Velano may collect data from customers such as:

User Information – contact details of users,
Uploaded Information – files or data customers provide to our systems,
Usage Logs – activity within our Site and Services, including device, IP, and time stamps,
Related Information – other information tied to customer use.

We use this to operate and improve Services, respond to requests, deliver support, and communicate updates. Customer Information may be disclosed:

To service providers under confidentiality obligations,
As required by law or valid legal process,
In the context of a legal dispute or corporate transaction.

We may also use anonymized, aggregated Customer Information for research, benchmarking, analytics, or service improvements.

C. Other Collection Methods

Submitted Forms: When you register, inquire, or apply, we may collect details you provide.
Professional Profile Management: Individuals can verify or update their profiles.
Integrations: Data from CRMs, marketing platforms, or other systems may be shared with Velano to match, cleanse, or enhance information.
Referrals: If you refer a colleague, we may collect their name and email for invitation purposes.
Purchases: Payment details are collected securely for transactions.
Cookies & Tracking: We use cookies, analytics, and similar technologies (see Section VI).

IV. How We Use Information

Velano may use collected information to:

Provide, maintain, and improve the Site and Services,
Verify, cleanse, and enhance business information,
Process transactions and deliver communications,
Send alerts, updates, and administrative notices,
Offer customer support and respond to inquiries,
Share news about Velano services, events, and promotions,
Monitor usage and analyze activity trends,
Prevent fraud or illegal activity,
Safeguard the rights and property of Velano, our customers, and others,
Train AI models to improve personalization and functionality,
Comply with legal requirements.

V. How Velano Shares Information

A. Disclosures of Profiles

Business and Professional Profiles may be visible to Site users, customers, and partners. Certain information may also be made publicly accessible on our Site.

B. Disclosures to Service Providers

We may share information with vendors who support payment processing, analytics, hosting, marketing, or other operational needs.

C. Disclosures to Integration Partners

Customer-directed integrations may transfer Business Information into CRMs or marketing platforms.

D. Legal and Corporate Transactions

We may disclose information:

To comply with subpoenas or law enforcement,
To protect Velano’s rights or respond to legal claims,
As part of a merger, acquisition, or sale of assets.

E. Other Disclosures

If you register for a Velano event, your information may be shared with speakers, sponsors, or partners. Testimonials or blog/forum content you submit may be visible to the public.

VI. Cookies and Similar Technologies

Velano and our providers use cookies, web beacons, and tracking technologies to improve Site performance, measure effectiveness, and personalize experiences.

First-party cookies: Support login, navigation, and user preferences.
Third-party cookies: May provide analytics, social sharing, and advertising features.
Analytics: We use Google Analytics to measure Site usage.
Web Beacons: Embedded in emails or pages to monitor engagement.

You can manage cookies through your browser. Disabling cookies may affect functionality.

VII. Your Choices

A. Managing Professional Information

You can:

Claim and update your profile via the Velano Privacy Center,
Request access to a copy of your data,
Request deletion of your profile, or
Opt out of marketing communications.

B. Business Information Updates

Authorized representatives of companies can update or correct Business Profiles through the Privacy Center.

C. Opt-Out of Communications

You may unsubscribe from promotional communications via links in messages or through the Privacy Center. Transactional or service-related communications may still be sent.

VIII. Security

Velano implements industry-standard security measures to protect data during transmission and storage. However, no method of storage or transfer is entirely secure. We strive to safeguard information but cannot guarantee absolute security.

IX. Data Retention

We retain information as long as necessary to:

Provide Services and maintain customer relationships,
Fulfill legal obligations,
Resolve disputes, and
Enforce agreements.

When no longer needed, data is securely deleted or anonymized.

X. External Links

Our Site may include links to third-party websites. Velano is not responsible for the privacy practices of external sites and encourages users to review those policies.

XI. International Users

Information may be processed and stored in the United States, Israel, or other jurisdictions where Velano or its service providers operate. Laws may differ from those in your location.

A. European Economic Area (EEA), UK, and Switzerland

Velano complies with the General Data Protection Regulation (GDPR) and applicable UK and Swiss data-protection laws. Depending on context, Velano may act as a data controller (e.g., when creating profiles) or data processor (when processing customer-supplied data).

Data subjects have rights including access, correction, deletion, restriction, portability, and objection to processing. Requests can be made via the Privacy Center or by emailing privacy@velano.io.

International transfers may rely on Standard Contractual Clauses or equivalent safeguards.

XII. State Privacy Rights (U.S.)

Certain U.S. states (e.g., California, Colorado, Connecticut, Utah, Virginia) provide residents with additional privacy rights. Depending on the law, rights may include:

Knowing what personal information is collected,
Requesting deletion,
Opting out of sales or targeted advertising,
Correcting inaccurate information,
Portability of data.

Velano does not knowingly sell or share information about children under 16.

Consumers may exercise rights via the Privacy Center or by emailing privacy@velano.io. Verification may be required.

XIII. Do Not Track

Our Site does not change its practices in response to “Do Not Track” signals. You may still control tracking through browser and cookie settings.

XIV. Children’s Privacy

Velano’s Services are not directed to children under 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us at privacy@velano.io, and we will delete it.

XV. Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated via email or by posting a notice on our homepage before the changes take effect. Your continued use of the Services constitutes acceptance of the revised Policy.

XVI. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at: privacy@velano.io

Last updated: September 23, 2025